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Terms of Service

Please read these terms carefully. They govern your use of the Warm Oven website, bakery orders, fresh baked goods, and related services we provide.

These Terms of Service ("Terms") govern your access to and use of the Warm Oven website and the bakery, fresh bread, pastry, cake, and related services we offer. By placing an order or using our website, you agree to be bound by these Terms.

Services

Warm Oven provides freshly baked artisan bread, croissants, pastries, buns, cookies, cakes, sweet treats, bakery gift boxes, and related bakery services as described on our website. Product descriptions, flavors, sizes, designs, and pricing are provided for general information and may change without notice. The final details and price of a special order will be confirmed with you before preparation begins.

Orders and Cancellations

Orders may be requested through our website, by phone, or through other available contact methods, and are subject to product availability. We ask that you provide reasonable notice if you need to change or cancel an order so that we can adjust our baking and preparation schedule. Special orders and custom cakes may have different cancellation or modification requirements depending on the products requested.

Special Bakery Orders

Special bakery orders are prepared according to the details agreed upon during the ordering process, including flavors, sizes, fillings, toppings, decorations, quantities, and other preferences. While we make every effort to closely follow requested details, handcrafted bakery products may have minor variations in appearance, shape, color, or decoration. Reference images may be used for inspiration and do not guarantee an exact reproduction.

Product Availability and Allergens

Our bakery products may contain or come into contact with common allergens, including wheat, milk, eggs, nuts, peanuts, soy, and other ingredients. Customers are responsible for informing us about relevant allergies or dietary requirements before placing an order. We will do our best to provide accurate ingredient information and accommodate reasonable requests, but we cannot guarantee an allergen-free environment.

Payment

Payment is due according to the arrangements confirmed when your order is placed. We accept the payment methods made available by Warm Oven. For certain special or larger orders, a deposit may be required before preparation begins. Any applicable balance must be paid according to the agreed order terms.

Pickup and Delivery

Customers are responsible for providing accurate contact and order information when arranging pickup or delivery. Fresh bread, pastries, cakes, and delicate bakery treats should be transported and handled carefully after they are received. Warm Oven is not responsible for damage caused by improper handling, transportation, storage, temperature exposure, or other conditions outside our control after an order has been transferred to the customer.

Website Use

The content on our website, including text, images, designs, and logos, is owned by or licensed to Warm Oven and is protected by applicable intellectual property laws. You may use the website for personal, non-commercial purposes only and may not copy, reproduce, modify, or distribute our content without permission.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our bakery services, website, business practices, or legal requirements. Any changes will be posted on this page. Your continued use of our website and services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us by phone at +18013283330 or by email at [email protected].

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